CONSUMER GUARANTEES

We ensure our product come with a guarantee that is not excluded under the Australian Consumer Law hat includes:

  • is acceptable quality;
  • fit for the use or purpose;
  • safe to use; or
  • matches the product description

Returns and refunds

We hope that are pleased with your purchase from DH Beautybox. However, if you require a return or refund you will find some helpful information below:

  • Refunds – A refund is only possible if a product is returned in a new, sealed, and unused condition.

For returns or exchanges, you must also provide a valid proof of purchase such as a receipt or e-receipt.

For ‘change of mind’ returns, no exchanges can be provided, with the original shipping fee being non-refundable.